Sa commusta.ph, may say ka dito!

commusta.ph is a CLM platform led and implemented by Civil Society Organizations (CSO), Community-Led Organizations (CLO), and Community-Based Organizations (CBO) of People Living with HIV (PLHIV) and other Key Populations (KPs) working on HIV & AIDS, LGBTQIA rights, and other key population issues, including sexual and reproductive health.

Supported by:

Tell Us About Your Service Experience.

Report quality of services, cases of stigma and discrimination, and out of pocket expenses that you shoulder when availing of services.

The feedback and experiences you will share with us will be used so we can come up with ways to make services more affordable and accessible to everyone.

Share Clinic Feedback Here

Piliin mo itong survey kung ang huling tanggap mo ng serbisyo ay sa loob ng nakaraang pitong araw (within the past 7 days)

Report Quality of Service Delivery Here

Piliin mo itong survey kung ang huling serbisyo ay sa loob ng nakaraang anim na buwan (within the past 6 months)

Report HIV Discrimination Here

Click here at share natin dito kung tayo ay nakaranas ng iba’t-ibang porma ng Stigma at Diskriminasyon dahil sa ating HIV o AIDS status, ito man ay actual or perceived.

Report HIV Expenses Here

Click here at share natin dito kung anu-ano ang mga gastusing binabayaran natin sa pag access ng HIV & AIDS services pati na ang iba pa nating gastusin na may kinalaman sa ating well-being.

What Does Our Platform Do?

commusta.ph was developed out of need for enhanced people-centered services for HIV and AIDS by documenting evidence, experiences and trends related to service quality, stigma and discrimination, policies, and finance in HIV. To know more about our platform, please check out our modules below:

Our Binding Stories

Iba-iba man ang kwento natin patungkol sa HIV, ang nagbubuklod sa’tin ay kwento natin ‘to. With commusta.ph, may kakayanan ka na isalaysay ang kwento mo, malungkot man yan o masaya.

Our Stories

HIV CLMS National Report

HIV CLMS National Report

HIV CLMS National Report The 2023 National Report on Community-Led Monitoring of HIV & AIDS in the Philippines summarizes key…
Team Dugong Bughaw shared how CLM can be used by the community and LGUs in improving services

Team Dugong Bughaw shared how CLM can be used by the community and LGUs in improving services

Team Dugong Bughaw shared how CLM can be used by the community and LGUs in improving services Team Dugong Bughaw…
Network Plus advocated for ARV supply stability through CLMS data

Network Plus advocated for ARV supply stability through CLMS data

Network Plus advocated for ARV supply stability through CLMS data On January 20, 2023, Network Plus (N+) urged the Department…

Putting An End to AIDS

Starts With You

Sharing your experiences will help us develop recommendations and collaborate with the government and other stakeholders to improve quality of services and establish an enabling environment. 

Our community is an important pillar in the overall HIV and AIDS response, but it needs collective effort with the government and other stakeholders so we can put an end to AIDS.

Privacy Policy

INTRODUCTION

Commusta.ph, through the management of TLF Share Collective Incorporated, respects right to privacy. Please read this policy carefully to understand how we collect, process, and use data.

The data collected at www.commusta.ph will be responsibly used for monitoring, research, and advocacy to improve the Philippines’ HIV and AIDS response.

During data collection, individuals are asked for consent in an appropriate custom regarding their information, as the right to privacy is observed whenever we collect data.

 

INFORMATION COLLECTION

We do not collect sensitive personal information unless you consent to provide it. The information we collect is limited to information that helps advocate better HIV service delivery, responsive HIV policies, appropriate and equitable HIV financing and investments, and eradication or reduction of violence, harassment, stigma & discrimination experienced by the PLHIV community, the key and affected, and vulnerable population.

We collect information using the following data collection tools:

 

A. The Exit Feedback Tool

This survey tool measures the quality of HIV service delivery provided by healthcare providers or facilities. Clients or patients who accessed or received STI, HIV, and AIDS services within the last seven (7) days share their experiences during access to these services.

The following personal information, with consent, is collected from individuals when they consented to provide them using the Exit Feedback Tool (EFT):

  1. Birthdate and Age
  2. Sex-assigned-at-birth
  3. Gender Identity
  4. HIV Sectoral or Key Affected and Vulnerable Population Identities
  • Persons living with HIV (PLHIV)
  • Men who have sex with men (MSM)
  • Persons who inject drugs (PWID)
  • Persons who use drugs (PWUD)
  • Transgender women (TGW)
  • Persons deprived of liberty (PDL)
  • Person in prostitution
  • Sex worker
  • Persons who pay for sex
  • Pregnant persons
  • Partners of PLHIV
  • Migrant worker
  1. Disability
  2. Contact information
  • Mobile number
  • Email address
  1. Sexual and reproductive health
  2. Name of visited healthcare facility to receive STI, HIV, and AIDS services

 

B. The Service Quality Tool

This is a comprehensive and in-depth survey tool on service quality meant to be answered by clients/patients who received HIV services within the past six (6) months.

The following personal information, with consent, is collected from individuals when they consented to provide them using the Service Quality Tool (SQT):

  1. Birthdate and Age
  2. Sex-assigned-at-birth
  3. Gender Identity
  4. HIV Sectoral or Key Affected and Vulnerable Population Identities
  • Persons living with HIV (PLHIV)
  • Men who have sex with men (MSM)
  • Persons who inject drugs (PWID)
  • Persons who use drugs (PWUD)
  • Transgender women (TGW)
  • Persons deprived of liberty (PDL)
  • Person in prostitution
  • Sex worker
  • Persons who pay for sex
  • Pregnant persons
  • Partners of PLHIV
  • Migrant worker
  1. Disability
  2. Contact information
  • Mobile number
  • Email address
  1. Sexual and reproductive health
  2. Name of visited healthcare facility to receive STI, HIV, and AIDS services

 

C. The Violence, Harassment, Stigma & Discrimination (VHSD) Tool

This survey tool documents PLHIV and KP’s experiences of violence, harassment, stigma, and discrimination in different settings, such as Healthcare Facilities, Workplaces or Employment, Educational or Learning Institutions, Government Agencies, Religious Facilities, General Communities or Public Spaces, Households, Family, or Intimate Relationships, during access to Justice, During Crises and Humanitarian Emergencies, Online Spaces, and other spaces. This also documents, among other things, the redress-seeking behavior of PLHIV KPs and the availability and accessibility of redress mechanisms.

The following personal information, with consent, is collected from individuals when they consented to provide them using the Violence, Harassment, Stigma & Discrimination (VHSD) Tool:

  1. Birthdate and Age
  2. Sex-assigned-at-birth
  3. Gender Identity
  4. HIV Sectoral or Key Affected and Vulnerable Population Identities
  • Persons living with HIV (PLHIV)
  • Men who have sex with men (MSM)
  • Persons who inject drugs (PWID)
  • Persons who use drugs (PWUD)
  • Transgender women (TGW)
  • Persons deprived of liberty (PDL)
  • Person in prostitution
  • Sex worker
  • Persons who pay for sex
  • Pregnant persons
  • Partners of PLHIV
  • Migrant worker
  1. Disability
  2. Contact information
  • Mobile number
  • Email address

 

D. The Out-of-Pocket Expense Tool (OPET)

This survey tool collects data on how much clients or patients spend when availing STI, HIV, and AIDS-related services and/or commodities. The data collected from this tool will also be used to study how HIV-related expenditures affect the clients’ or patients’ socioeconomic situation.

The following personal information, with consent, is collected from individuals when they consented to provide them using the Out-of-Pocket Expense Tool (OPET):

  1. Birthdate and Age
  2. Sex-assigned-at-birth
  3. Gender Identity
  4. HIV Sectoral or Key Affected and Vulnerable Population Identities
  • Persons living with HIV (PLHIV)
  • Men who have sex with men (MSM)
  • Persons who inject drugs (PWID)
  • Persons who use drugs (PWUD)
  • Transgender women (TGW)
  • Persons deprived of liberty (PDL)
  • Person in prostitution
  • Sex worker
  • Persons who pay for sex
  • Pregnant persons
  • Partners of PLHIV
  • Migrant worker
  1. Disability
  2. Contact information
  • Mobile number
  • Email address
  1. Geographical location
  • Home city
  • Home province
  1. Living situation
  • Living with family
  • Living with friends or community members
  • Living in shelter
  • Living alone
  1. Employment status
  • Permanently Employed (Full-time)
  • Permanently Employed (Part-time)
  • Temporarily Employed
  • Contract of Service or Contract Employment
  • Seasonally Employed
  • Freelancer or Independent Contractor
  • Self-employed
  • Unemployed
  • Not Applicable, still a student
  1. Monthly income bracket
  • Below PHP 10,957.00
  • PHP 10,957.00 to PHP 21,914.00
  • PHP 21,915.00 to PHP 43,828.00
  • PHP 43,829.00 to PHP 76,669.00
  • PHP 76,670.00 to PHP 131,484.00
  • PHP 131,485.00 to PHP 219,140.00
  • PHP 219,141.00 and above

 

E. The Financing or Investment Capture Tool (FCT)

This data collection tool documents allotted HIV budget and investment by the government and private organizations.

We may collect personal information using this tool, with consent, such as the key informant’s name and designation in a government office or private organization’s office giving information about their offices’ HIV financing and investments.

 

INFORMATION PROCESSING AND MANAGEMENT

All personal information collected through the commusta.ph is considered raw information in the context of data analysis. Raw information refers to unprocessed or unstructured data that has been collected and has yet to undergo any form of transformation or analysis. For example, the dataset birthdate and sex-assigned-at-birth obtained through the Exit Feedback Tool are considered raw information. Access to collected raw information is exclusive to TLF Share’s data management team only.

TLF Share conducts regular and routine data processing and analysis, which refers to systematic procedures for transforming raw data and packaging them into meaningful information, insights, and actionable outcomes.

 

USE OF INFORMATION

All individual information that undergoes processing and analysis is packaged into aggregated data, reports, and presentations. Aggregated data refers to information that has been summarized or combined from individual-level data points into a more concise and simplified form.

Examples of aggregated data include:

  • Total number of MSM who visited healthcare facilities for their sexual and reproductive health needs
  • Total number of intersex people accessing HIV services
  • Total number of young adults living with HIV
  • Total number of ARV stockouts in a month
  • Average monthly income among PLHIV
  • Average amount of paid HIV services in a year

STORAGE, SECURITY, RETENTION, AND DESTRUCTION

TLF Share adopts and executes reasonable technical approaches and measures to safeguard the collected personal information from unethical and illegal processing, modification, disclosure, and/or destruction.

However, please note that no method of information systems security and technique is completely secure. Transmission of data over the Internet or information stored on servers that are accessible online is not 100% safe and secure. While we try our best to safeguard any collected personal data, we cannot guarantee its absolute security.

Collected personal information shall be retained only for the period necessary to serve the purpose of its collection or as required under any contract, by applicable law, or policy issuance. Thereafter, personal information shall be disposed of securely to prevent further processing, unauthorized access, or disclosure to other parties.

AMENDMENT OR CHANGES TO THIS POLICY

TLF Share reserves the right to amend this Privacy Policy at any time to comply with applicable laws and regulations, and to reflect the objectives of commusta.ph’s operations and environment. Please periodically review this Policy on our website for the latest information.

CONTACT DETAILS

You may contact our Data Privacy Officer through the contact details provided below for queries, clarifications, and/or complaints regarding how we process personal information.

Data Privacy Officer
HIV Community-Led Monitoring System (CLMS) | www.commusta.ph
TLF Share Collective Incorporated
Email: tlfmanila@gmail.com and clmsystem.tlfshare@gmail.com