Commusta.ph, through the management of TLF Share Collective Incorporated, respects right to privacy. Please read this policy carefully to understand how we collect, process, and use data.
The data collected at www.commusta.ph will be responsibly used for monitoring, research, and advocacy to improve the Philippines’ HIV and AIDS response.
During data collection, individuals are asked for consent in an appropriate custom regarding their information, as the right to privacy is observed whenever we collect data.
INFORMATION COLLECTION
We do not collect sensitive personal information unless you consent to provide it. The information we collect is limited to information that helps advocate better HIV service delivery, responsive HIV policies, appropriate and equitable HIV financing and investments, and eradication or reduction of violence, harassment, stigma & discrimination experienced by the PLHIV community, the key and affected, and vulnerable population.
We collect information using the following data collection tools:
A. The Exit Feedback Tool
This survey tool measures the quality of HIV service delivery provided by healthcare providers or facilities. Clients or patients who accessed or received STI, HIV, and AIDS services within the last seven (7) days share their experiences during access to these services.
The following personal information, with consent, is collected from individuals when they consented to provide them using the Exit Feedback Tool (EFT):
Birthdate and Age
Sex-assigned-at-birth
Gender Identity
HIV Sectoral or Key Affected and Vulnerable Population Identities
Persons living with HIV (PLHIV)
Men who have sex with men (MSM)
Persons who inject drugs (PWID)
Persons who use drugs (PWUD)
Transgender women (TGW)
Persons deprived of liberty (PDL)
Person in prostitution
Sex worker
Persons who pay for sex
Pregnant persons
Partners of PLHIV
Migrant worker
Disability
Contact information
Mobile number
Email address
Sexual and reproductive health
Name of visited healthcare facility to receive STI, HIV, and AIDS services
B. The Service Quality Tool
This is a comprehensive and in-depth survey tool on service quality meant to be answered by clients/patients who received HIV services within the past six (6) months.
The following personal information, with consent, is collected from individuals when they consented to provide them using the Service Quality Tool (SQT):
Birthdate and Age
Sex-assigned-at-birth
Gender Identity
HIV Sectoral or Key Affected and Vulnerable Population Identities
Persons living with HIV (PLHIV)
Men who have sex with men (MSM)
Persons who inject drugs (PWID)
Persons who use drugs (PWUD)
Transgender women (TGW)
Persons deprived of liberty (PDL)
Person in prostitution
Sex worker
Persons who pay for sex
Pregnant persons
Partners of PLHIV
Migrant worker
Disability
Contact information
Mobile number
Email address
Sexual and reproductive health
Name of visited healthcare facility to receive STI, HIV, and AIDS services
C. The Violence, Harassment, Stigma & Discrimination (VHSD) Tool
This survey tool documents PLHIV and KP’s experiences of violence, harassment, stigma, and discrimination in different settings, such as Healthcare Facilities, Workplaces or Employment, Educational or Learning Institutions, Government Agencies, Religious Facilities, General Communities or Public Spaces, Households, Family, or Intimate Relationships, during access to Justice, During Crises and Humanitarian Emergencies, Online Spaces, and other spaces. This also documents, among other things, the redress-seeking behavior of PLHIV KPs and the availability and accessibility of redress mechanisms.
The following personal information, with consent, is collected from individuals when they consented to provide them using the Violence, Harassment, Stigma & Discrimination (VHSD) Tool:
Birthdate and Age
Sex-assigned-at-birth
Gender Identity
HIV Sectoral or Key Affected and Vulnerable Population Identities
Persons living with HIV (PLHIV)
Men who have sex with men (MSM)
Persons who inject drugs (PWID)
Persons who use drugs (PWUD)
Transgender women (TGW)
Persons deprived of liberty (PDL)
Person in prostitution
Sex worker
Persons who pay for sex
Pregnant persons
Partners of PLHIV
Migrant worker
Disability
Contact information
Mobile number
Email address
D. The Out-of-Pocket Expense Tool (OPET)
This survey tool collects data on how much clients or patients spend when availing STI, HIV, and AIDS-related services and/or commodities. The data collected from this tool will also be used to study how HIV-related expenditures affect the clients’ or patients’ socioeconomic situation.
The following personal information, with consent, is collected from individuals when they consented to provide them using the Out-of-Pocket Expense Tool (OPET):
Birthdate and Age
Sex-assigned-at-birth
Gender Identity
HIV Sectoral or Key Affected and Vulnerable Population Identities
Persons living with HIV (PLHIV)
Men who have sex with men (MSM)
Persons who inject drugs (PWID)
Persons who use drugs (PWUD)
Transgender women (TGW)
Persons deprived of liberty (PDL)
Person in prostitution
Sex worker
Persons who pay for sex
Pregnant persons
Partners of PLHIV
Migrant worker
Disability
Contact information
Mobile number
Email address
Geographical location
Home city
Home province
Living situation
Living with family
Living with friends or community members
Living in shelter
Living alone
Employment status
Permanently Employed (Full-time)
Permanently Employed (Part-time)
Temporarily Employed
Contract of Service or Contract Employment
Seasonally Employed
Freelancer or Independent Contractor
Self-employed
Unemployed
Not Applicable, still a student
Monthly income bracket
Below PHP 10,957.00
PHP 10,957.00 to PHP 21,914.00
PHP 21,915.00 to PHP 43,828.00
PHP 43,829.00 to PHP 76,669.00
PHP 76,670.00 to PHP 131,484.00
PHP 131,485.00 to PHP 219,140.00
PHP 219,141.00 and above
E. The Financing or Investment Capture Tool (FCT)
This data collection tool documents allotted HIV budget and investment by the government and private organizations.
We may collect personal information using this tool, with consent, such as the key informant’s name and designation in a government office or private organization’s office giving information about their offices’ HIV financing and investments.
INFORMATION PROCESSING AND MANAGEMENT
All personal information collected through the commusta.ph is considered raw information in the context of data analysis. Raw information refers to unprocessed or unstructured data that has been collected and has yet to undergo any form of transformation or analysis. For example, the dataset birthdate and sex-assigned-at-birth obtained through the Exit Feedback Tool are considered raw information. Access to collected raw information is exclusive to TLF Share’s data management team only.
TLF Share conducts regular and routine data processing and analysis, which refers to systematic procedures for transforming raw data and packaging them into meaningful information, insights, and actionable outcomes.
USE OF INFORMATION
All individual information that undergoes processing and analysis is packaged into aggregated data, reports, and presentations. Aggregated data refers to information that has been summarized or combined from individual-level data points into a more concise and simplified form.
Examples of aggregated data include:
Total number of MSM who visited healthcare facilities for their sexual and reproductive health needs
Total number of intersex people accessing HIV services
Total number of young adults living with HIV
Total number of ARV stockouts in a month
Average monthly income among PLHIV
Average amount of paid HIV services in a year
STORAGE, SECURITY, RETENTION, AND DESTRUCTION
TLF Share adopts and executes reasonable technical approaches and measures to safeguard the collected personal information from unethical and illegal processing, modification, disclosure, and/or destruction.
However, please note that no method of information systems security and technique is completely secure. Transmission of data over the Internet or information stored on servers that are accessible online is not 100% safe and secure. While we try our best to safeguard any collected personal data, we cannot guarantee its absolute security.
Collected personal information shall be retained only for the period necessary to serve the purpose of its collection or as required under any contract, by applicable law, or policy issuance. Thereafter, personal information shall be disposed of securely to prevent further processing, unauthorized access, or disclosure to other parties.
AMENDMENT OR CHANGES TO THIS POLICY
TLF Share reserves the right to amend this Privacy Policy at any time to comply with applicable laws and regulations, and to reflect the objectives of commusta.ph’s operations and environment. Please periodically review this Policy on our website for the latest information.
CONTACT DETAILS
You may contact our Data Privacy Officer through the contact details provided below for queries, clarifications, and/or complaints regarding how we process personal information.
Data Privacy Officer HIV Community-Led Monitoring System (CLMS) | www.commusta.ph TLF Share Collective Incorporated Email: tlfmanila@gmail.com and clmsystem.tlfshare@gmail.com
